Nicole was on the fast track. Her role as a marketing vice president at a global medical device company required her to be adept at cross-functional relationship building. Her manager arranged for her to participate in a six-month coaching engagement to improve this skill, a necessity for senior leadership roles. She found coaching to be highly beneficial. Through it, Nicole identified behavioral blind spots and outlined concrete actions for improvement. She was ready to be a better leader, bridge builder and influencer.
But after a few months, Nicole found it hard to make the learnings stick, particularly her ability to
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